AVP, Lifestyle Analytics responsible for developing analytical solutions for JCrew's portfolio. Collaborating across teams to build scalable tools for business insights.
Responsibilities
Partner with client & cross functional teams to develop analytics reporting, measurement and diagnostics frameworks needed for the portfolio initiatives
Develop deeper understanding of business metrics, products and processes
Provide data driven insights to cross functional stakeholders on business trends
Present program insights to cross functional leadership
Develop scalable analytical solutions to measure impact marketing campaigns as needed
Manage campaign impacts repository and work as guide post for future campaign decisions
Use data analytics/statistical methods to develop marketing campaign optimization tools and influence stakeholders by developing business cases on the impact of tools
Run program diagnostics to identify key drivers of business metrics
Translate diagnostic learnings into business impact stories and partner with cross functional stakeholders to design business actions to realize or mitigate impact
Collaborate with cross portfolio analytic teams and bring Synchrony analytics best practices to use in the Lifestyle platform
Develop project review rhythm with key stakeholders
Communicate analytic plans, provide transparency on delivery timelines and maintain quality project delivery process
Participate in cross functional analytics projects, business meetings and present to clients as needed
Present analytical stories to stakeholder and senior leaders as needed
Work on any adhoc analytical/reporting/data projects as needed
Perform other duties and/or special projects as assigned.
Requirements
Bachelor's degree, OR in lieu of degree, high school diploma and 2+ years of progressive work experience in credit card analytics OR retail analytics
2+ years of analytics experience utilizing SAS, SQL, or other analytic tools like Python to perform data mining and complex analyses
analytics experience within Credit card or retail industry experience is strongly preferred
experience with modeling/forecasting, strong understanding of targeting and segmentation, and exposure to retail analytic tools
solid understanding of credit card industry financial P&L drivers and key sensitivities, with business performance reporting experience
strong presenter to all levels of management with an ability to tell the story of data, what is important, and why
experienced in interacting with senior level executives
strong project management, communications, multi-tasking, relationship management and influencing skills and the ability to work independently are critical to success
very strong technical skills for data manipulation and analysis
advanced degree in Statistics, Economics, Mathematics, or another quantitative field preferred
proficient with Python, R, or data visualization tools such as Tableau
advanced skills using Excel and PowerPoint
ability to synthesize/analyze complex and diverse information and to develop and recommend strategies and communicate them clearly
ability to perform ad-hoc analysis, glean and form business insights under aggressive timelines
demonstrated ability to manage complexity/ambiguity and multiple initiatives.
Benefits
flexibility to work from home near one of our Hubs or come into one of our offices
eligibility for an annual bonus based on individual and company performance
employee resource groups (ERGs) for community and growth opportunities
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