Services Engineer in the Austin metro area for Technogym, focusing on customer satisfaction and equipment service duties. Resolve customer requests and manage service orders effectively.
About the role
- Network Consulting Engineer at Sword delivering critical national infrastructure solutions using advanced technology. Leading projects from design stage through to implementation and providing expert support.
Responsibilities
- Delivery of extensive critical national infrastructure utilising market leading tools to future proof security and availability needs
- Candidates must have excellent communication skills and be able to lead projects from design stage through to implementation and take ownership of the solution end to end
- Project Engineering, including but not limited to Low Level Design activity, implementation services and consultancy services
- Provide expert level support to all clients and act as an internal point of escalation for all support related incidents where required
- Troubleshooting and diagnosis of all network and security related incidents
- Mentoring other members of the team
Requirements
- Experience of physical design input and build of networks including OT environments
- Extensive experience in a similar role or field based / consulting role
- CCNP Routing, Switching & Security with Data Centre experience
- Strong understanding of network security principles and associated technologies
- Expert troubleshooting of complex enterprise networks and associated technologies
- Deep knowledge of Wide Area Networking technologies and associated routing protocols such as EIGRP, OSPF and BGP is essential to this role
- Experience of administering and troubleshooting the following technologies and platforms is essential
- Cisco ISR and ASR Routers
- Datacentre technologies, Cisco Nexus, VXLAN, VPC’s & End User Compute
- Campus Switching Catalyst 9XXX series switches, Stackwise virtual
- IPSec VPN’s & Cisco SDWAN
- Cisco Secure firewall / FTD
- SASE solutions, Palo Alto Prisma Access, Cisco Secure Connect
- Cisco Wireless – WLC’s (C9800 series)
- Palo Alto Networks Firewalls & Panorama
- Cisco Identity Services Engine (ISE)
- Experiences with Azure and AWS cloud environments
- Security Clearance is desirable
- Offshore certification is desirable
- Experience of administering and troubleshooting the following is desirable
- Cisco Meraki Wireless, Security and Switching technologies
- Cisco ACI - Application Centric Infrastructure HP and Aruba Platforms
- DevNet Principles, Automation, Ansible, Python
Benefits
- Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
- Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
- A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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