Content & Research Manager responsible for content and research strategy development in a pharma marketing agency. Collaborating with stakeholders to create and distribute engaging content.
About the role
- Digital Content & Communications Coordinator managing content and communication strategies for Sword in the energy sector. Collaborating on digital platforms and enhancing user experience with engaging content.
Responsibilities
- Create engaging digital content, including short-form videos, visual assets, one-pagers and campaign materials to support internal and client-facing initiatives.
- Produce, edit and optimise video content using tools such as Canva and Clipchamp, incorporating stakeholder feedback where required.
- Create, configure and maintain business-facing SharePoint sites and digital hubs using standard Microsoft 365 functionality.
- Support the ongoing improvement of digital hubs through content updates, structure, navigation and user-focused design.
- Coordinate, facilitate and deliver Microsoft 365 and SharePoint training sessions to support user adoption.
- Support communication and engagement initiatives, including success stories, showcases, campaigns and IM Academy activities.
- Liaise with leadership and cross-functional teams to gather input, ensure alignment and support effective information sharing.
- Track engagement and adoption across SharePoint and Viva Engage, providing insights and simple reporting on content performance and user behaviour.
- Contribute to continuous improvement of digital communication practices and assets.
Requirements
- Experience in a digital content, communications, internal communications or digital workplace role.
- Practical experience creating and maintaining SharePoint sites or intranet-style digital hubs.
- Experience producing visual and video content using tools such as Canva, Clipchamp or similar.
- An understanding of Microsoft 365 tools and how they support collaboration and communication.
- Ability to manage multiple pieces of work, prioritise effectively and meet deadlines.
- Strong written and verbal communication skills, with the ability to work confidently with a range of stakeholders.
- A user-focused mindset, with an interest in engagement, adoption and continuous improvement.
- Experience with Power BI or basic reporting tools is beneficial but not essential.
Benefits
- Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
- Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
- A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….
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