Hybrid Business Systems Analyst

at Sword Group

• Job title: Business Systems Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Azure, SOAP
• Location requirements: Hybrid, Glasgow, United Kingdom

About the role

• Business Systems Analyst role leading technical analysis of a digital platform at Sword. Collaborating with architects and vendors to ensure systems align with organizational objectives.

Responsibilities

• Participate in and contribute to requirements gathering sessions.
• Take ownership of the technical business requirements documentation process.
• Adhere to project governance and change management processes, working closely with relevant business and IT stakeholders.
• Adhere to our digital tooling practices, using toolsets such as MS Project, PMO SharePoint, Azure DevOps, Miro etc
• Adhere to our procurement, security, legal and DP guidelines where required.
• Ensure regular, concise and transparent communication to the Delivery Lead

Requirements

• Experience within the utilities sector
• Excellent time management skills; able to effectively plans own time
• Excellent written, verbal and presentation skills
• A good influencer, with the ability to resolve conflict through negotiation and discussion
• Proficient in systems integration, including designing and implementing end-to-end solutions that connect disparate platforms and technologies.
• Strong understanding of API architectures, including RESTful and SOAP services, and the ability to evaluate, design, and document API integrations.
• Expertise in data mapping and transformation, ensuring accurate and efficient transfer of information between systems while maintaining data integrity.
• Skilled in analysing complex technical requirements and translating them into clear, actionable integration specifications.
• Experience with integration toolsets and platforms such as Azure DevOps, Mulesoft, or similar middleware solutions.
• Ability to troubleshoot and resolve integration issues, demonstrating a sound grasp of error handling, logging, and monitoring practices.
• Knowledge of data security and compliance standards relevant to integration projects.
• Excellent documentation skills, with the capacity to produce technical diagrams and process flows for integration projects.
• Collaborative approach, working closely with architects, developers, and vendors to deliver seamless integrations.
• Strong problem-solving mindset, with the ability to anticipate integration challenges and propose effective solutions.
• Both a technical and customer-centric mindset is required to deliver solutions that meet business expectations which are essential to this position.

Benefits

• At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.
• We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a **Competitive Salary**, here's what you can expect as part of our benefits package:
• **Personalised Career Development:** We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
• **Flexible working: **Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can.
• **A Fantastic Benefits Package: **This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more…..