Property Claims Specialist handling Property and Engineering claims within the UK Wholesale and Retail markets. Foster proactive investigation, evaluation, and customer service in line with corporate commitments.
Responsibilities
Handle a portfolio of claims of varying severity within defined technical authority from first advice through to settlement, including, coverage review, fact investigation, loss evaluation, and designing and executing on an appropriate claim resolution strategy
Select, direct and manage external experts and vendors, including working with them to set appropriate budgets and effectively manage costs
Provide accurate reporting to internal stakeholders
Deliver practical claims insights and input to internal collaborators, including underwriters, sales and risk engineering
Keep Claim Management informed of loss potential and material claim developments, consistent with the Claim Handling Expectations and Standard Operating Procedures
Requirements
3+ years Claims or Insurance Industry experience working in the primary insurance market
Ability to engage and lead external experts, including proactive cost management skills
Solid coverage, investigation, loss evaluation and claim valuation skills
Solid computer skills including proficiency in the use of MS Office (Word, Excel, Power Point), MS Outlook, and the use of digital tools, data platforms, and AI-enhanced systems for research and investigation
Experience with data visualization tools and the ability to present data-driven insights to diverse stakeholders
Solid understanding of underwriting and other insurance functions
Familiarity with GenAI tools and data-driven decision-making.
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