Senior AI Enablement driving generative AI adoption across business functions at Swan, a leading European fintech. Focus on automation opportunities, compliance, and measurable productivity improvements.
Responsibilities
Maintain and evolve Swan's AI orchestration platform (n8n, Dust, LangSmith, LangChain) in partnership with Engineering, Security, IT, and Data teams
Define guardrails, monitoring standards, and escalation paths for AI workflows
Collaborate with Finance, Operations, Sales, Marketing, Risk, and Legal teams to identify high-value automation opportunities
Design and prototype AI-driven workflows using low-code tools and prompt engineering
Implement mandatory compliance checks for AI workflows touching customer data, financial transactions, KYC/AML processes, or regulatory reporting
Define and track adoption and ROI metrics: cost per account reduction, time saved, error rate improvement, automation reliability, business impact
Develop and communicate AI usage guidelines working closely with Legal, Compliance, Security, and DPO
Lead AI enablement initiatives: training sessions, workshops, "AI champion" communities across business functions.
Requirements
3+ years in business operations, process design, product management, or similar roles
2+ years in fintech, payments, or financial services (embedded banking experience a strong plus)
Demonstrated understanding of financial operations: billing, reconciliation, compliance workflows, KYC/AML is a bonus
Proficient with low-code/no-code automation tools (n8n, Zapier, or similar)
Strong prompt engineering and AI workflow design skills
Comfortable with APIs, webhooks, and basic scripting
Understanding of when prototypes need production-grade engineering
Knowledge of risk controls and human-in-the-loop requirements for AI decisions
Experience working with Legal, Compliance, or Security teams on technology governance
Proven track record driving technology adoption across skeptical or change-resistant teams
Exceptional stakeholder management
Excellent written and verbal communication in English.
Benefits
Meal Vouchers: We provide a Swile card to cover your meals on work days.
Holidays: 25 days + RTT
Transport: Monthly mobility package for employees.
Health insurance (mutuelle): Alan.
Sports: Thanks to our partnership with Classpass and Gymlib, you can enjoy advantageous discounts on subscriptions.
Hybrid remote policy: We offer the possibility of working from home for 2 days per week.
Offsite: Once a year we gather to reconnect, deep-dive into big topics, and relax.
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