Payment Operations Analyst managing daily payment operations and collaborating with teams to improve processes for Swan’s banking products. Participating in continuous improvement and best practices as the company scales.
Responsibilities
Run daily payment operations processes, actively participate in our continuous improvement approach, and help elaborate best practices, as we continue to launch and scale new payment products & services
Collaborate with other Payment Operations Analysts and help foster knowledge sharing among the team
Participate in tight feedback loops with Payment product managers and other internal stakeholders to improve product & processes
Lead specific ad-hoc payment operations improvement projects
Requirements
Excellent organizational and analytical abilities
Strong written and verbal communication skills
Demonstrated team player with a curious mindset
Adaptability to evolving and fast-paced environments
Professional proficiency in English
Previous experience in a payment services provider or a bank is a plus but not mandatory.
Benefits
Holidays : 25 days + RTT
Meal Vouchers: We provide a meal voucher card to cover your meals on work days.
Transport: Monthly mobility package for employees.
Health insurance (mutuelle) : Alan .
Sports : Thanks to our partnership with Classpass , you can enjoy advantageous discounts on subscriptions.
Well-being support: access to Moka Care for mental health and wellness.
Hybrid remote policy : We offer the possibility of working from home for 2 days per week.
Offsite : Once a year we gather to reconnect, deep-dive into big topics, and relax.
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