Partner Solutions Lead at Coins, the leading crypto brand in the Philippines. Overseeing KYB account onboarding and managing partner relationships effectively.
About the role
- Knowledge Management & Learning Partner at Sunrun enhancing knowledge flow and managing learning assets across teams. Transforming training into a centralized strategy with strong stakeholder engagement.
Responsibilities
- Own the knowledge and associated resources for the assigned centralized core Sunrun functions.
- Design, manage, and refine core learning assets.
- Build centralized learning resources, including knowledge articles, slide decks, and learning modules.
- Ensure resources are clear, accurate, and standardized.
- Act as a thought partner to business leaders by consulting on problems and goals before designing a solution.
Requirements
- Bachelor's Degree preferred.
- 3–5+ years of experience in Knowledge Management, Instructional Design, or Operations Enablement.
- Proven track record of creating, auditing, and maintaining a 'Single Source of Truth' to eliminate content sprawl.
- Experience consulting directly with business leaders to translate goals/problems into actionable learning strategies.
- Skilled in using mapping tools such as Lucidchart and Asana.
- Experience using knowledge management and instructional design tools, such as Articulate preferred.
- Experience working with Salesforce preferred.
- Ability to take 'technical jargon' and turn it into clear, punchy, and easy-to-follow information or instruction.
- Understands how to thrive in a fast-paced environment and can execute on information clarity through change.
- Proven ability to thrive in a 'lean team' environment, prioritizing high-impact work without needing constant oversight.
- Strong verbal and written communication skills.
Benefits
- Medical/Dental/Vision Insurance
- Life Insurance
- Disability Insurance
- 401k Plan + Company Match
- Stock Purchase Plan
- Paid Vacations/Holidays
- Paid Baby Bonding Leave
- Employee Discounts
- PowerU - 100% Funded Education Programs
- Employee Donation Matching
- Volunteer Hour Rewards
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