Senior AI Engineer designing and implementing AI solutions for contact centers. Collaborating on cutting-edge technologies and enhancing DevOps practices.
Responsibilities
Work closely with the Enterprise Architect to design and implement solutions that align with the platform capabilities roadmap
Research and pilot the latest GenAI technologies and practices
Champion a culture of continuous improvement, motivating change and fostering innovation within the team
Create and maintain technical design artifacts
Use and enhance our DevOps practices and tools
Stay current with industry advancements in cloud technologies and AI/ML
Provide post-production support for deployed applications
Requirements
Bachelor's degree in computer science or a relevant field
Exceptional communication skills
Hands-on expertise with Python, AWS Lambda, Java and APIs
Experience with developing AI bots/agents
Familiarity with chatbot development concepts, RAG techniques and vector databases
Experience with DevOps culture, tools, and best practices
Proven leadership skills
Strong problem-solving abilities and analytical skills
Benefits
Wellness programs that support the three pillars of your health – mental, physical, and financial
The opportunity to move along a variety of career paths with amazing networking potential.
Hybrid work options based on business and client needs
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