Apprentice Account Manager supporting client relationships and project management in a professional environment at Henner for 12 months. Involved in client communications and team collaboration tasks.
About the role
- Relocation Counselor I facilitating employee transfers for clients. Developing rapport, coordinating benefits, and managing relocation processes while providing excellent customer service.
Responsibilities
- Develop rapport with transferring employees
- Understand needs and client relocation policy
- Coordinate benefits for transferring employees
- Arrange travel for candidates/relocations
- Assist in finding rental homes/apartments
- Manage household goods process
- Provide home marketing assistance
- Facilitate expense reimbursements
- Meet service metrics and revenue expectations
- Maintain timely and accurate files in tracking system
Requirements
- High school diploma or equivalent
- Bachelor’s degree preferred
- 3+ years of experience in customer service
- Excellent verbal and written communication skills
- Work under minimal direction, organized, and ability to prioritize
- Attention to detail and ability to follow data entry standards
- Critical thinking and problem-solving abilities
- Professionalism in appearance and behavior
- Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel)
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