Consultor CO with expertise in S/4 HANA and financial analysis for technological transformation. Working with companies to enhance their technological evolution and projection internationally.
About the role
- Consultor(a) Especialista Interno at Stone solving client problems in hybrid work environment. Join a team focused on customer excellence and root cause solutions in Rio de Janeiro.
Responsibilities
- Our team is responsible for resolving our clients' issues and, when necessary, escalating requests to Tier 2 (N2).
- Speed, trust, and a focus on root cause are the pillars that support our service approach, ensuring excellence in every interaction and positively impacting our clients, our team, and the company.
- The expectation for this role is to master the product areas assigned to Specialists, serving our medium-portfolio clients with accounts from 100k+ up to 5MM in a dynamic and effective manner, always aiming to resolve issues at their root.
Requirements
- Daily self-management in setting objectives, organizing tasks, and evaluating one’s own performance
- Ability to interpret and analyze success metrics to identify improvement opportunities
- Higher education (in progress or completed)
- Proficiency in managing multiple channels
- Ability to build and strengthen relationships with clients and the team
- Ability to identify, analyze, and resolve problems assertively
- Resilience and flexibility to adapt to change with an entrepreneurial mindset
- Not having participated in this selection process within the last 6 months
- Solid experience in B2B consultative sales, with a focus on managing large accounts (Key Accounts)
- Excellent verbal and written communication, with the ability to build and present value propositions to executives
- Results-oriented
- Strong planning and organizational skills
- Proficiency in Excel
Benefits
- This is a talent pool/bench position.
- Response time for each stage: up to 15 business days.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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