Lead Product Designer responsible for design initiatives and collaboration with product and engineering teams at Reward Gateway and Edenred. Focusing on user experience and design consistency in a hybrid role.
About the role
- UI/UX Designer shaping online franchise platform for Twin Harbour Interactive. Designing user journeys and collaborating with cross-functional teams for a seamless experience.
Responsibilities
- Design and evolve our franchise platform experience across web and cross-device environments.
- Translate product requirements and business needs into user journeys, wireframes, high-fidelity mockups, and interactive prototypes.
- Improve key platform flows including onboarding, account systems, and live operations interfaces.
- Analyze user behavior and platform data to identify friction points and propose measurable UX improvements.
- Collaborate closely with product managers, developers, marketing, and game teams for alignment between franchise strategy and platform experience.
- Develop and maintain a scalable design system and UX guidelines for consistency.
- Support implementation by working with developers for high-quality execution and refinement post-launch.
- Contribute to long-term UX vision and platform roadmap decisions from a user-centered perspective.
- Integrate and utilize AI tools within the design process to enhance platform features.
Requirements
- Minimum 4+ years in a UI/UX design role, ideally on web platforms, SaaS products, live-service products, or complex digital ecosystems.
- Strong understanding of user-centered design, interaction design, information architecture, and usability principles.
- Demonstrated experience designing structured, scalable systems - including complex flows and cross-platform experiences.
- Proficient in Figma and experienced in working with developers on web-based products.
- Ability to design within - and improve - design systems and modular component libraries.
- Comfortable using data and qualitative insights to inform design decisions.
- Strong communication skills in English, able to work effectively in cross-functional, multicultural, and remote teams.
- Passion for improving complex products over time and taking responsibility for long-term UX quality.
- Ability to leverage AI tools and methodologies to make the design process efficient.
Benefits
- Flexibility: Benefit from a modern hybrid work setup in Hamburg or Malta
- Shape the central platform of a globally recognized strategy franchise.
- Work on product ecosystem that connects multiple games and millions of players.
- Supportive environment valuing ownership, innovation, and continuous improvement.
- Career Path Framework and mentorship culture provide clarity and feedback for growth.
- Invest in growth with language courses, e-learning platforms, and conference support.
- Team-building activities including game nights, casual drinks, and quiz nights
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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