Retail Sales Consultant at Telstra connecting Australians by delivering exceptional customer service in store. Empowering customers with the products and services they need for a better telecommunications experience.
About the role
- Customer Care Specialist at Staycation handling client relations and project management for hotel experiences. Involved in marketing and improving customer satisfaction in Paris.
Responsibilities
- Management and follow-up of client relationships
- Supporting hotels to improve their guest experiences
- Oversight and monitoring of project scopes
- Coordination of internal teams involved
- Process optimization and preparation of performance reports
- Industry benchmarking
- Performance tracking, analysis and reporting
- Quantitative and qualitative user research
Requirements
- You have a genuine customer focus and genuinely enjoy helping people
- You have an ambassadorial profile and a mediation mindset
- You are skilled at recovering from setbacks and finding solutions in any situation
- You are not afraid to pick up the phone to resolve issues
- You want to have impact and drive change
- You are empathetic, enjoy interacting with people and working in a team
- You are consistently enthusiastic and maintain a positive attitude
- You remain calm and composed in all situations
- You are organized, thorough and demanding in your work
- You have impeccable spelling and professional-level English
Benefits
- Bright, newly renovated 400 m² offices in the heart of Paris’s 20th arrondissement
- A Swile card: €10 per worked day, 50% covered by Staycation
- Access to ClassPass to explore a wide range of gyms and wellness studios across France
- Staycation Friends & Family benefits all year round
- One new book purchased each week for our shared library
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Retail Sales Consultant delivering exceptional customer experiences for Telstra at various locations. Helping customers find the right tech solutions while achieving sales targets and collaborating with the team.
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