Software Engineer II developing automation frameworks using Python at F5. Collaborating with teams to enhance technical solutions and automation capabilities in a hybrid setup.
About the role
- Fullstack Engineer developing AI-optimized solutions for Spotify’s customer service platform. Focused on enhancing support interactions through advanced technology integrations.
Responsibilities
- Architect, develop, and operate services that form the core of the Customer services platform landscape.
- Collaborate with cross-functional working groups to design and implement a standardized data model and unified API structure, enabling agentic AI to reason about a user’s full context and history across all support surfaces.
- Develop the technical integration of vendor offerings, building the necessary abstractions to maintain control, interoperability, and long-term flexibility.
- Engineer a robust, custom-built Trust and Safety layer to provide technological guardrails for generative AI, proactively preventing harms related to data privacy, payment fraud, and brand reputation.
Requirements
- You have strong experience with React and modern JavaScript/TypeScript
- You have hands-on experience with Next.js (SSR/SSG, routing, data fetching patterns)
- You have experience building production web applications (performance, accessibility, security, observability)
- You are familiar with testing web applications (e.g. Jest, React Testing Library, component/integration tests)
- You have a strong understanding of HTML, CSS, and responsive design
- You are comfortable with Java or Python
Benefits
- Spotify is an equal opportunity employer.
- Recruitment process is accessible to everyone.
- Support for reasonable accommodations during the process.
- Company events for a diverse workplace.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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