Senior Manager leading HRIS and benefits strategies at a growing company, collaborating with cross - functional teams. Responsible for system management, data integrity, and compliance in HR operations.
About the role
- IT Payments Support Manager overseeing daily payment operations and enhancing processing environments at financial organization. Leading a team for optimizing payment workflows and ensuring compliance across systems.
Responsibilities
- Lead and manage the payments systems team, including administrators, analysts, and support personnel responsible for ACH and related payment platforms
- Oversee administration, configuration, and optimization of Fiserv PEP+, including batch scheduling, file processing, settlement operations, and system performance
- Monitor system health and troubleshoot issues across PEP+, payment gateways, file transfers, and integrated banking systems
- Ensure daily payment processing runs accurately and on schedule, including returns, corrections, prenotes, and settlement activities
- Coordinate upgrades, patches, and enhancements to PEP+, Payments Exchange, VolPay and related payment applications in partnership with Fiserv, Volante, and internal IT teams
- Collaborate with business units (Treasury, Operations, Risk, Compliance) to support new payment products, process improvements, and automation initiatives
- Support incident response and root-cause analysis for payment-related outages or processing errors
- Oversee access controls, security configurations PEP+, Payments Exchange (Wire) and RTP (Real-Time Payments) and related systems
- Ensure compliance with NACHA rules, FFIEC guidelines, and internal audit requirements related to ACH and electronic payments.
Requirements
- Bachelor’s degree required in Information Technology or related discipline
- Advanced degree preferred
- 5–8+ years of experience in IT operations or payment systems administration, preferably in banking or financial services
- Certifications such as AAP (Accredited ACH Professional) or NCP (National Check Professional) Preferred
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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