Technical Support Associate providing advanced technical support for clients at Fiserv. Resolving complex issues while collaborating with internal teams on finance technology systems.
About the role
- IT Payments Support Analyst responsible for supporting payments processing environment and ensuring reliable payment operations at SouthState.
Responsibilities
- Supports the daily operations, stability, and strategic enhancement of the organization’s payments processing environment.
- Oversees administration, configuration, and optimization of Fiserv PEP+.
- Monitors system health and troubleshoot issues across payment systems.
- Ensures daily payment processing runs accurately and on schedule.
- Coordinates upgrades, patches, and enhancements to payment applications.
- Collaborates with business units to support new payment products and process improvements.
- Supports incident response and root-cause analysis for payment-related outages.
Requirements
- Bachelor’s degree required in Information Technology or related discipline.
- 5–8+ years of experience in IT operations or payment systems administration, preferably in banking or financial services.
- Certifications such as AAP (Accredited ACH Professional) or NCP (National Check Professional) Preferred.
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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