Serviceability Engineer at Sennheiser focusing on serviceability and repairability for new audio products. Collaborating across project teams to influence product architecture and execution of service verification processes.
Responsibilities
Define serviceability and repairability requirements for new audio products
Influence product architecture through service-focused design reviews
Translate service needs into requirements and acceptance criteria in PLM tools
Plan and execute service verification across EVT/DVT/MVT builds
Write SOWs, order equipment, and approve test software
Provide technical content for service manuals, troubleshooting guides, exploded views, and training materials
Support service readiness and gate approvals with cross-functional teams
Requirements
3–5 years in service engineering, NPI, or test engineering in consumer electronics with a focus on designing and validating serviceability
Ability to read electrical schematics and mechanical drawings; basic software knowledge
Hands-on experience with test instrumentation
Experience with audio test systems (APx, GRAS/B&K, IEC ear simulators) and/or knowledge of Bluetooth/BLE, Wi‑Fi, USB‑C, DSP/ANC, and mobile app/OTA workflows is an advantage
Background in consumer audio or similar consumer electronics is a plus
Fluent English (good German is an advantage)
Benefits
Flexible hybrid working model
Wide range of training opportunities for professional and personal development
Exceptional growth opportunities with individual development plans
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