Technical Support Associate providing advanced technical support for clients at Fiserv. Resolving complex issues while collaborating with internal teams on finance technology systems.
About the role
- Support Technician at SONDA engaging with users on IT support tasks, including hardware and network. Flexibility in work arrangements and professional development opportunities offered.
Responsibilities
- Provide on-site support to local users for personal computing equipment (PCs), printers, and related devices.
Requirements
- Professional demeanor appropriate for the position.
- Basic knowledge of networking, such as testing network ports, identifying the corresponding switch port, and other logical network tasks.
- Provide full support for covered devices, including laptops, tablets, desktops, and mobile phones.
- High school diploma (or equivalent).
Benefits
- Flexible work arrangements to support work-life balance.
- Professional development and continuous skill growth aligned with your interests.
- A collaborative, diverse, and innovative environment that encourages teamwork.
- SONDA Academy: a learning platform designed to maximize your professional development.
- Hybrid work model.
- SONDA Wellness: a program supporting your personal and professional life balance with initiatives focused on physical, mental, and social well-being.
- Diversity.
- Inclusion.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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