Hybrid Solutions Consultant

at Sona (getsona.com)

• Job title: Solutions Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $170,000 - $200,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Solutions Consultant focused on technical sales and support for Sona's growth in North America. Partnering with US sales team to develop tailored solutions and drive enterprise deals.

Responsibilities

• Own the technical and solution-led side of the US sales process, from discovery through to proof-of-concept engagements and RFP responses.
• Partner with Account Executives to tailor and lead product demonstrations that connect Sona's capabilities to customer pain points and business outcomes.
• Build deep expertise in the Sona platform and become a trusted advisor to US prospects and customers across Hospitality and Retail.
• Develop and refine US-specific technical sales assets, including demo environments, competitive positioning, and sector-specific playbooks.
• Collaborate with Product, Engineering, and Implementation to relay US market feedback and ensure seamless handovers post-sale.
• Contribute to building Sona's US go-to-market capability - shaping processes, sharing insights, and raising the bar for how we sell.

Requirements

• Experience as a Solutions Consultant, Sales Engineer, or in a technical pre-sales role - we're also open to implementation backgrounds with strong commercial exposure.
• A background in scheduling, workforce management, HR tech, payroll, or adjacent products. For this founding role, knowing the space matters - you'll need to be credible in conversations from day one.
• You've worked in a startup or scaleup environment with a complex, modern product that changes frequently. You learn fast and thrive on ambiguity.
• Strong discovery and storytelling skills - you lead with problems and outcomes, not features, and you can adapt your narrative to different personas and sectors.
• You're self-starting and proactive. You'll be the first SC in the US, which means building process, seeking out what you need, and operating independently across timezones.
• Experience with AI-powered products, or a genuine interest in applied AI.
• Bonus: you've been in an early-stage solutions role and know what it takes to build the function, not just run it.

Benefits

• Salary: Base salary $170,000 - $200,000 + 25% team-based bonus
• New York City, 2-3 days a week. Travel to London and customers across North America expected
• Share options
• 20 days PTO + sick days
• 401k contributions, employer match up to 2%
• Comprehensive health insurance available from day one (Cigna)
• Enhanced parental leave & pay
• Co-working space stipend
• Bi-annual all expenses paid team retreats
• The latest Macbook and equipment budget for your home office
• Professional development budget
• Unlimited free books