Join Betclic's User Research Ops team to enrich user experiences through AI - driven insights. Engage in operational and research initiatives within a multicultural tech environment.
SF
Hybrid Product Design, UX Researcher
Posted last week
About the role
- Director of UX Research at Fidelity Labs shaping customer insights strategy. Leading research to inform product and design decisions during critical growth.
Responsibilities
- Execute Research Programs
- Run qualitative research projects
- Set up and monitor quantitative programs
- Turn complex data into clear, meaningful insights
- Share insights through storytelling and reporting
- Advise on the selection of key technology platforms and tools
- Champion user-centered thinking and influence senior stakeholders
- Align research programs with core business needs
Requirements
- 10+ years of user research in a product development setting
- Proven SaaS experience
- Proficiency in a variety of modern research tools
- Advanced Expertise in a variety of qualitative and quantitative research methods
- Outstanding communication and presentation skills
- A polished, compelling portfolio showcasing your ability to lead research across complex user journeys
- Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field
Benefits
- comprehensive health care coverage and emotional well-being support
- market-leading retirement
- generous paid time off and parental leave
- charitable giving employee match program
- educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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