Technical Business Analyst at Axi driving data management and reporting for enhanced decision - making. Collaborate with stakeholders to implement a centralized data platform across all divisions.
About the role
- UAT Business Analyst role bridging business needs and technology execution at Smart Pension. Focus on product release quality and customer value through effective UAT processes.
Responsibilities
- Provide consultation and recommendation for effective application of technology and operational processes.
- Challenge design to drive optimal solutions for business whilst balancing customer needs.
- Lead and execute UAT to ensure new systems, features and enhancements meet both user needs and expected functionality from an end-user perspective.
- Collaborate with technology, third-party vendors, IT and operations stakeholders to gather, document and translate business needs into clear UAT scenarios, detailed test plans, comprehensive test cases and precise test scripts.
- Identify, meticulously document and track defects, working proactively with developers to ensure timely resolution.
- Conduct thorough regression testing to confirm that changes and updates do not adversely affect existing system functionality.
- Set and execute operational readiness checklists, secure final sign-off from key stakeholders and provide clear recommendations on whether solutions are fit for purpose and ready for release.
- Act as the primary link between business users, developers, QA and project teams.
- Develop and sustain effective working relationships across the entire organisation.
- Provide clear, concise analysis and constructive feedback regarding test results, identified risks and overall system performance.
- Communicate complex technical issues to internal business stakeholders using appropriate, non-technical business language.
- Utilise data analysis to identify key trends, systemic issues and opportunities for continuous operational improvement.
- Assess and manage any accepted emerging risks.
- Resolve complex issues by applying strong commercial and business awareness.
- Support and guide business users through the UAT process, including providing necessary training.
- Prepare and maintain comprehensive UAT documentation for audit and regulatory compliance purposes.
Requirements
- Experience in Financial Services/ a regulated environment.
- Experience in the DC pensions industry (desirable).
- Experience as a UAT Tester or a Business Analyst with strong involvement in driving operational processes and customer experience with technology solutions including AI, UAT and functional testing.
- Proven ability to gather and interpret business requirements and translate them into test scenarios.
- Hands-on experience writing and executing test plans, test cases, and managing defects.
- Experience of working in an agile environment is preferred.
- Experience with test/defect management tools e.g. Jira.
- Strong analytical and problem solving skills, with excellent attention to detail.
- Excellent communication skills, with the ability to engage both technical and non-technical stakeholders across all levels.
- Ability to manage multiple priorities in a fast-paced environment.
- Able to engage and develop trusted relationships across multiple stakeholders.
- Professional and accountable, projects credibility.
- Demonstrate a flexible approach towards changing business needs.
- Able to deal with ambiguity and varying priorities.
- Accepts and tackles demanding goals with enthusiasm.
- Demonstrates the Smart Experience Hallmark behaviours in delivering a collaborative customer centric experience.
- Basic SQL knowledge for data validation (desirable).
Benefits
- 25 days’ holiday per year, increasing with length of service.
- £500 annual training budget to spend on your professional development
- Extensive private healthcare, including dental, eyecare and EAP
- Enhanced sick leave (three months’ pay per year)
- Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid)
- Death in service insurance cover
- Fully-paid five-week sabbatical after five years of employment
- In office wellbeing, such as manicures, massages and barbers.
- Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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