Premier Support Engineer providing technical leadership to enterprise customers and influencing cloud integrations at Trimble. Resolving complex cloud issues and building performance telemetry dashboards for enterprise solutions.
About the role
- Compliance Operations Technical Support Specialist for Sky, a leading media and entertainment brand in Europe. Providing essential operational support and ensuring compliance with lawful obligations.
Responsibilities
- Maintain and monitor current support systems
- Provide team training of current support systems
- Recording and maintaining a record of all operational software and support systems
- Testing, applying patches and monitoring
- Ensuring suppliers patch systems as required, including checking when patches are issued and if they address critical security weaknesses.
- Checking security logs of operational and support systems for the purpose of identifying and reporting any significant findings
- Taking ownership of the Test Lab facility and all operational testing, including plans and reporting
- Responsible for the transfer of data between systems
- Enforcing and monitoring user management policy
- Reporting to management all matters relating to patching, testing, security of systems, management policy and data transfer
Requirements
- Strong Windows System Administration experience
- Experience working with Firewalls, Switches and network connectivity
- Skills in communicating and dealing with senior personnel and stakeholders
- Able to demonstrate the ability to work and communicate effectively with people at all levels within an organisation.
- Good knowledge of standard office IT packages and experience in learning bespoke IT software.
- Proactive and self-motivated with a desire for continuous improvement.
- Consistently demonstrates personal integrity, confidentiality and professionalism.
- Professional manor when dealing with the business, industry and government stakeholders whilst working with sensitive or classified information.
Benefits
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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