Customer Lead at Skolon driving digital transformation in German education. Building relationships to expand customer base and enhance user experience.
Responsibilities
Drive growth and expansion: You identify business opportunities within your customer portfolio and ensure that more schools and users benefit from Skolon.
Strategic partnership: You act as a trusted contact for German school authorities and advise them on how to make optimal use of our platform and increase adoption.
Market presence: You represent Skolon at education trade shows (e.g., didacta, Learntec), in webinars and at relevant conferences to network and generate leads.
Successful implementation: You support Skolon’s growth by ensuring customers can purchase, assign and start using their licenses with just a few clicks.
Requirements
At least 3 years of professional experience in customer-facing roles, ideally in SaaS sales, account management, or customer success.
You are a hands-on, results-driven self-starter who enjoys delivering outcomes and seeing user numbers grow.
Solid understanding of the German education system and its decision-making structures (e.g., school authorities, ministries of education).
Excellent German and English skills, both written and spoken.
Structured, independent and proactive working style within a dynamic team.
Benefits
The opportunity to actively shape Skolon’s journey in Germany — with significant autonomy to drive growth and customer retention.
The stability of a publicly listed company combined with the agility and speed of an innovative scale-up.
An attractive fixed salary based on your experience, plus contributions to occupational pension plans.
A modern working environment, a generous vacation policy and regular team events.
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