IT Lead developing and managing a cross - location IT organization for a prominent medical technology company in Bavaria, ensuring effective operations and collaboration among teams.
About the role
- Transformation Manager facilitating implementation of healthcare technology across Northern Ireland. Collaborating with primary care partners to improve patient referral processes and support launch activities.
Responsibilities
- Project managing the implementation of our service with primary care partners in Northern Ireland;
- Being the face of Skin Analytics to partners and making sure their needs are met;
- Supporting with training and troubleshooting
- Supporting with hardware and testing
- Supporting with system configuration and user support
- Supporting post-launch to optimise ways of working and use of the technology
- Understanding the region and the partners we are working with and flexibility to meet their needs in order to rapidly launch the services
- Confident in training and supporting partners and in escalating issues to Line Management
- Confident to support our Partners to troubleshoot with standard implementation activities including basic IT requirements and hardware management
- Collaborating with other teams in Skin Analytics to provide partners with the best possible experience
- Providing feedback to help shape strategic conversations to ensure mobilisation is aligned to Partners needs, identifying areas for potential improvement
- Successfully enabling access to this service to all registered patients in NI and through every practice
Requirements
- **Non-negotiable:**
- 3+ years’ experience in change management, project management, consulting, account management, or software implementation in a healthcare setting;
- Experience training services users and being in a customer facing role
- Experience of primary care in Northern Ireland
- Experience implementing change and managing varied stakeholders (from C suite to administrative teams) and communications;
- A driving licence is essential
- ****Behaviours and values you need**
- Strong interpersonal skills to build relationships with partners and understand their needs;
- An organised and diligent approach;
- The ability to multi task – you can keep a lot of balls in the air;
- A pro-active attitude and problem-solving mindset;
Benefits
- Competitive salary
- Private healthcare
- 25 days annual leave + 5 day summer company shut down + bank holidays
- Work from anywhere policy
- Enhanced parental leave - includes adoption & foster
- Besides weekly catch-ups, monthly meetings to talk about you, and your ambitions and make plans
- Lots of fun social activities including company offsite!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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