Technical Writer responsible for end - to - end product documentation at Foxglove. Collaborating with engineering and product teams to create and maintain user - facing technical content.
About the role
- Technical Content Writer creating tech-related content to educate clients and improve product awareness at SiteGround. Requires excellent English command and 3+ years of experience in technical writing.
Responsibilities
- Obtain a deep understanding of SiteGround's and our competitor companies' products and services to translate complex product information into simple, polished, and engaging educational content;
- Develop and maintain comprehensive Knowledge Base, Tutorial and Academy content for multiple products that meets organizational standards;
- Work together with our Content and SEO team to evaluate current content and develop innovative approaches for improvement;
- Break down complex technical problems into steps and directions that set our users up for success;
- Research, outline, write, and edit new and existing content, working closely with various departments to understand user needs and requirements;
Requirements
- Еxcellent, near native command of English;
- Minimum 3 years of experience planning and writing technical educational content for multiple audiences;
- Proven ability to quickly learn and understand complex topics;
- Excellent written and verbal communication skills, with a keen eye for detail;
- Thorough research and understanding of every topic before you tackle it;
- Good understanding of SEO principles and digital writing specifics;
- Adaptability to a fast-paced environment.
Benefits
- Working on in-house built products, using the latest technologies;
- Competitive salary with achievement bonus;
- Premium health insurance;
- Reduced working hours every Friday;
- Sponsorship for worldwide conferences of your choice with full company coverage of business expenses;
- Free office restaurant with our own chef team;
- Free access to our in-office gym with professional instructors;
- Free HIIT, Prama, Yoga, Pilates, and table tennis classes in our HQ office;
- Free Multisport or CoolFit card;
- Additional days off for long service and volunteering;
- Anniversary and company gifts;
- Knowledge-sharing at multiple meetups and mini conferences in our offices.
Job title
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