Join SimCorp as a Service Delivery Consultant in FinTech, providing solutions and support for financial clients. Work in a collaborative environment and contribute to client success-focused initiatives in Pistoia/Trieste.
Responsibilities
Evaluate problems and issues which occur in SimCorp Dimension at internal or external clients to provide convincing and timely solutions
Co-operate closely with SimCorp colleagues and the SimCorp clients to prioritize and provide best-practice solutions
Advise and service our clients by providing best practice market solutions related to the usage of SimCorp Dimension in an optimal, future-oriented way
Implement additional functionality in SimCorp Dimension for existing customers also addressing issues in new areas of expertise to fulfil our clients’ demand for additional, value-adding functionality
Assess creatively customer requirements regarding system enhancements of a highly complex nature and address these to product management to ensure that product management is always aware of future market requirements
Co-operate closely with other professionals within SimCorp to share knowledge and ensure efficient solutions for the clients
Contribute to knowledge transfer by conducting training or ad-hoc coaching and developing new training to ensure the clients use the software in an optimal way
Contribute to wider policy making including the development of practices, processes and procedures, and provide input to the strategic direction of the function
Work on the EMEA shift, with occasional weekend and public holiday duties. Extended hours may also be required at times
Requirements
Educational background in STEM or Finance
Know-how in at least one of the following areas: Front Office, Back Office, Accounting processes or Financial Transaction Workflows
Good methodical skills and attention to detail
Problem-solving skills and a solution-focused attitude
Proven record of delivering high client satisfaction
Ability to work well in a time-sensitive situation
Efficient communication and consulting skills
Team spirit and a desire to share your knowledge
Fluency in English, additional language abilities would be of advantage
Benefits
Hybrid working model (2 days per week in the Pistoia/Trieste office)
Health insurance and pension plan connected to labor agreement
13th and 14th-month pay, plus annual performance bonus
Ticket restaurant (8,50 EUR per day)
Professional training and courses (starting from a 3-week SimCorp Dimension® Academy)
Possibility to develop your career in an international environment
Integration events and health-related initiatives
Up to 20 remote workdays abroad per calendar year
Job title
Junior Consultant – Service Delivery Associate, FinTech
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