Workday AMS Consultant providing post-implementation support for Compensation and Absence in HCM systems. Collaborating with clients to resolve issues and ensure system stability.
Responsibilities
Provide AMS support for Workday HCM, including Compensation and Absence business processes
Own and resolve HCM, Compensation, and Absence support tickets, including analysis, configuration updates, testing, and deployment
Engage proactively with clients to understand issues, provide recommendations, and communicate solutions clearly
Support Compensation cycles (merit, bonus, eligibility updates) and Absence processes as part of ongoing operations
Perform Workday release impact analysis and support regression testing for supported modules
Collaborate with AMS leads and internal teams to ensure timely resolution and adherence to SLAs
Maintain strong client rapport, acting as a trusted functional advisor
Support documentation, knowledge transfer, and continuous improvement initiatives
Requirements
Workday HCM certification – mandatory
1–4 years of experience supporting or implementing Workday HCM, preferably in an AMS or post‑production support model
Functional experience in Compensation and/or Absence, including configuration, testing, and issue resolution
Strong understanding of HCM business processes, eligibility rules, and downstream impacts
Experience handling production issues, enhancements, and client queries in a structured support environment
Excellent communication skills with the ability to engage confidently with client stakeholders
Willingness to work with flexible timings to support global clients
Benefits
medical, dental, and vision coverage to employees and dependents
401(k) plan with a generous employer match
employee stock purchase plan
generous Paid Time Off policy
paid parental leave and adoption assistance
Wellness Program supporting employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops
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