Technical Writer I focusing on documentation for credit-based financial software at Shaw Systems. Collaborating with experts to produce clear and concise materials for multiple audiences.
Responsibilities
Write and edit documentation for a wide range of franchise business audiences
Write, rewrite, and/or edit documentation for a variety of projects and purposes
Work with subject matter experts and team members to ensure clear communication
Analyze feedback provided by clients and improve content accordingly
Review published materials and recommend revisions in scope and content
Provide quality assurance by reviewing documents for coherence and style
Organize material and complete writing assignments according to set standards
Maintain records and files of work and revisions
Edit or make changes to material prepared by other writers
Organize, plan, and prioritize work utilizing project management tools
Requirements
Communicating effectively as appropriate for the needs of the audience
Ability to write in explanatory and procedural styles for multiple audiences
Solid organizational and detail-oriented expertise
Ability to handle numerous projects at one time
Experience in financial lending would be helpful
Intermediate level knowledge of content management systems (MadCap Flare preferred)
Intermediate level knowledge of Adobe Acrobat Pro
Intermediate-Expert level knowledge of Microsoft Office Suite
Exposure/Knowledge of JIRA/Confluence would be helpful
Bachelor’s Degree majoring in Technical Writing, strongly preferred
Benefits
Full-time position
Occasional afterhours or weekend work may be required
5 - 10% domestic travel required to either Shaw office location
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