Hybrid Tech Lead – Deputy PM

at SES Corporation

• Job title: Tech Lead – Deputy PM
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, PMP, ServiceNow
• Location requirements: Hybrid, Alexandria, United States

About the role

• Technical Manager providing leadership and oversight for IT infrastructure support services. Ensuring compliance, reporting, and effective project management across diverse teams maintaining scalable IT services.

Responsibilities

• Ensuring projects comply with relevant regulations and standards.
• Providing support to internal and external stakeholders.
• Designing and coordinating work teams. Understanding technical objectives of a project and working closely with the project sponsor and PM.
• Monitoring progress via agreed upon schedule, cost, Service Level Agreements (SLAs) and project deliverables.
• Providing technical support to project team members by handling complex application features and technical designs.
• Providing overall direction to the formulation, development, implementation, and delivery of a project.
• Extracting and analyzing data, generating dashboards, and compiling risk matrices and preparing reports for leadership review

Requirements

• 5 years of experience
• Bachelors degree in IT, Computer Science, or related discipline or six additional years of experience if no degree
• Project Management Expertise
• PMP Certification ( or must obtain within 3 months of start on program)
• Strong knowledge of PM methodologies including ITIL Proficiency in project planning, scheduling, and resource allocation.
• Technical Knowledge Understanding of IT infrastructure and operations (networking, servers, cloud).
• Familiarity with incident management and escalation processes.
• Ability to interpret technical documentation and SLAs.
• Tools & Platforms Proficiency in project management tools (MS Project, Jira, ServiceNow).
• Knowledge of monitoring and ticketing systems for Tier 1–3 support.
• Strong Excel and reporting skills for KPI tracking.
• Compliance & Security Awareness of data security standards (ISO, SOC, NIST).
• Understanding of regulatory requirements for multi-location operations.
• Certifications: ITIL or Scrum Master Technical certifications (AWS, Azure, Cisco) for credibility in tech discussions.
• Automation & Process Improvement Experience with workflow automation and process optimization.
• Familiarity with DevOps principles for operational efficiency.
• Multi-Site Coordination Prior experience managing distributed teams across different time zones.
• Knowledge of remote collaboration tools and best practices.
• Data Analytics Ability to analyze incident trends and propose preventive measures.

Benefits

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off
• Pet Insurance