SRE responsible for ensuring reliability and performance of IT systems at a digital transformation company specializing in public sector efficiency. Collaborating on system health, incident response, and automation tasks.
About the role
- Design, develop, and implement intelligent automation and AI-driven solutions at Securonix. Focus on enhancing reliability and efficiency across SaaS Ops environments with AI integration.
Responsibilities
- Design and deploy GenAI-enabled workflows that support proactive incident detection, RCA summarization and resolution automation.
- Integrate LLM-based copilots (e.g., ChatGPT, Claude, or internal GPT models) with SaaSOps tools for smart troubleshooting and impact summaries.
- Implement automation logic to handle Spark job failures, pipeline restarts, and alert remediation without human intervention.
- Build and maintain end-to-end automations across monitoring and incident management systems (Jira, Slack, ServiceNow, CriticalMon, SparkOpsSuite).
- Orchestrate recurring SaaSOps tasks using tools like AWX, Airflow, or Python-based automation frameworks.
- Collaborate with engineering and product teams to enhance telemetry from Spark, EKS, and multi-tenant pipelines.
- Use GenAI to generate incident summaries, health reports, and RCA narratives in real time.
- Identify high-impact manual SaaSOps workflows suitable for automation or AI augmentation.
Requirements
- 5–8 years of experience in SaaSOps, Cloud Operations, or IT Automation.
- Strong understanding of Spark, EKS, AWS infrastructure, and SaaS application operations.
- Proven experience with Python scripting and REST API integrations.
- Hands-on experience with automation/orchestration tools such as AWX, Airflow, or UiPath.
- Familiarity with GenAI platforms (OpenAI, Anthropic, Azure OpenAI, Hugging Face, etc.).
- Knowledge of observability tools (CloudWatch, Prometheus, Datadog, Grafana).
- Ability to build AI-assisted automations for tasks like log analysis, incident triage, and job recovery.
- Strong problem-solving and collaboration skills in cross-functional environments.
Benefits
- Health Insurance with a total sum insured is INR 7,50,000 Coverage: Self, Spouse, 2 kids, Dependent parents, or parents-in-law
- Personal Accident with total sum insured is INR 10,00,000
- Term Life Insurance with a sum assured for employees is 5 times fixed base pay is covered.
Job title
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Degree requirement
No Education Requirement
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