Hybrid Observability & DevOps Tools Engineering Manager

Posted 4 hours ago

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About the role

  • Engineering Manager leading teams for observability platforms at LexisNexis. Owns operational excellence across software delivery lifecycle in Raleigh, NC.

Responsibilities

  • Leads a team responsible for enterprise observability platforms and core development tooling, enabling fast detection, diagnosis, and resolution of production issues.
  • Owns the reliability, security, scalability, performance, and instrumentation of CI/CD and developer platforms to improve system reliability and developer productivity at scale.
  • Partners with engineering, SRE/Operations, and Security to embed observability and operational excellence across the software delivery lifecycle.
  • Hire, coach, set priorities, and build a culture of reliability, ownership, learning, and continuous improvement.
  • Define vision/roadmap and standards for metrics, logs, traces, alerting, dashboards, and service health; promote early instrumentation and SLI/SLO-based practices.
  • Provide governance and strategic oversight for Azure DevOps, GitHub Enterprise, Jenkins, and related tooling; define guardrails for repos, branching, pipelines, build agents, and integrations.
  • Partner on incident response, RCA, and post-mortems; improve detection, triage, rollback, recovery, and on-call readiness.
  • Manage platforms via Infrastructure as Code; standardize configurations and operational practices; evaluate tools with an eye to capability, complexity, risk, and cost.
  • Ensure auditability, access controls/reviews, and logging meet enterprise requirements; optimize platform spend without degrading reliability or developer experience.
  • Convert technical information into business value and coordinate stakeholders across application, platform, and infrastructure teams.

Requirements

  • Experience leading engineering teams in Observability/SRE/Platform/DevOps Tools.
  • Hands-on background with observability platforms (e.g., Datadog, Splunk, New Relic, Grafana, OpenTelemetry).
  • Experience operating/governing CI/CD and developer platforms (Azure DevOps, GitHub Enterprise, Jenkins).
  • Strong understanding of cloud-native architectures (AWS and/or Azure).
  • Infrastructure as Code experience ( e.g., Terraform, CloudFormation).
  • Strong leadership, communication, and organizational skills.

Benefits

  • Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
  • Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
  • Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
  • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
  • Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
  • Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
  • Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Job title

Observability & DevOps Tools Engineering Manager

Job type

Experience level

Mid levelSenior

Salary

$118,300 - $219,800 per year

Degree requirement

No Education Requirement

Location requirements

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