IT Controlling Manager providing substantial support to the CIO and shaping operational business at eAces GmbH. Responsible for monitoring IT KPIs and ensuring compliance with governance processes.
SE
Hybrid Daily Process Support Manager – Ikdienas procesu atbalsta vadītājs
Posted 4 months ago
About the role
- Daily Process Support Manager managing IT incident handling and user support for Baltic Life & Pension. Collaborating with cross-country teams to deliver high-value results.
Responsibilities
- Ensure end-user support, including IT incident handling and access rights management;
- Ensure monitoring of automated processes in IT systems;
- Align, facilitate, and execute the IT release delivery process across Baltics.
Requirements
- To have degree in IT, Engineering, or a related field or you are about to graduate;
- At least 2 years of experience in IT area;
- Strong focus on efficiency through systematic monitoring and analysis;
- Good in Latvian and English with high written and verbal communication skills. English language skills are required because daily work consists of Baltic-level projects.
Benefits
- Interesting and meaningful work in highly professional, cross-border and multi-cultural environment;
- Develop and implement new solutions for largest Life & Pension company in Baltic;
- Opportunity to improve through development of complex systems running across multiple countries;
- A diverse package of benefits.
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