Director/Sr. Manager of Engineering Strategy & Operations leading operational excellence and strategy at Salesforce. Collaborating across teams to enhance engineering performance aligned with business objectives.
Responsibilities
Act as a trusted advisor and partner to senior engineering leaders, improving alignment, communication, and decision-making.
Anticipate upcoming priorities, risks, and decision points, proactively driving alignment and action.
Advocate for leadership effectiveness, team engagement, and organizational health across the engineering organization.
Provide mentorship and guidance to engineering leaders on operational best practices, organizational health, and execution rigor.
Foster a culture of engineering excellence, continuous learning, and customer-first problem solving.
Lead and grow a team of technical enablement leads responsible for onboarding and scaling engineers globally.
Drive V2MOM planning and execution, ensuring alignment, progress tracking, and accountability across engineering leadership.
Own end-to-end headcount management, including attrition backfills, hiring strategy, workforce planning, and global resource allocation in alignment with leadership priorities.
Maintain strong oversight of engineering health metrics, ensuring visibility, accountability, and timely resolution of operational gaps.
Help drive financial planning and budget management, including forecasting, cost optimization, in partnership with finance stakeholders.
Establish and manage operational rhythms, including leadership staff meetings, trust reviews, and cross-functional checkpoints across global teams.
Requirements
15+ years of experience in engineering, operations, or program management roles in SaaS or enterprise software, with 5+ years in leadership positions.
Experience in scaling engineering teams and operations in fast-paced environments with background in change management and scaling operational frameworks.
Proven track record managing cross-functional, globally distributed engineering teams and large-scale program.
Demonstrated ability to manage complex, cross-functional programs and drive outcomes in ambiguous environments.
Experience supporting senior executives and leadership teams in a strategic and operational capacity.
Strong understanding of enterprise SaaS deployment models, platform guardrails, and technical health frameworks.
Strong understanding of software development lifecycle (SDLC), DevOps, Agile, CI/CD.
Operational mindset with the ability to balance strategic thinking and hands-on execution.
Exceptional communication, stakeholder management, with the ability to influence senior engineers, product teams, and customer stakeholders.
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience).
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