Senior UX Designer creating automation experiences for users at Salesforce. Collaborating with cross-functional teams to enhance workflow and business process automation.
Responsibilities
Responsible for end-to-end UX work for automation features
Manage deliverables and ensure timely execution with onsite and distributed team members
Manage multiple automation projects across business process management tools
Create intuitive, outcome-based workflows and interactions that make complex automation accessible to end users
Deliver structured presentations with clear narratives using inclusive presentation resources
Explain complex automation concepts clearly to support problem-solving and knowledge sharing
Guide UX design reviews and meetings, capturing key points and providing insightful, actionable feedback to iterate
Plan and manage effective project kickoff events for new automation initiatives
Demonstrate UX that inspires others and encourages engaging discussion and iteration
Elevate underrepresented user voices to design accessible experiences for all
Participate in team, organization, or company cultural initiatives, sharing automation knowledge with the larger organization
Rapidly conceptualize and create original design work that demonstrates conceptual strength for automation experiences
Produce polished, high-quality deliverables with careful attention to detail
Generate original creative work that expands on existing ideas, grasping user intent and applying it to new creative directions
Demonstrate a thorough understanding of existing and emerging design patterns for automation, agentic experiences, and their appropriate use
Connect work and uphold best practices across design system resources and automation pattern libraries
Prioritize accessibility when reviewing designs and mentoring junior teammates, understanding user impact beyond compliance
Stay informed of industry trends and best practices in workflow automation, low-code platforms, and agentic design
Explore new technologies and design approaches for declarative automation.
Requirements
4+ years of relevant UX design experience (or equivalent portfolio quality)
Workflow/automation or enterprise platform expertise preferred
Experience leading cross-functional design initiatives and managing multiple concurrent projects
A portfolio demonstrating complex problem-solving in business process automation, orchestration, or low-code tools
Proficiency in design tools, particularly Figma and prototyping tools
Working knowledge of design systems (such as Lightning Design System 2)
Familiarity with accessibility standards and different interaction modalities for automation products
Understanding of user research methodologies and data-driven design
A history of delivering high-quality design work across multiple concurrent projects.
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