Hybrid Senior Technical Program Management Analyst – Lead

at Salesforce

• Job title: Senior Technical Program Management Analyst – Lead
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, Indianapolis, United States

About the role

• Technical Program Manager managing large-scale program initiatives and ensuring deliverable alignment at Salesforce. Collaborating with cross-functional teams to achieve strategic business objectives.

Responsibilities

• Ensure comprehensive alignment of deliverables across all contributing teams throughout the project and program lifecycle
• Facilitate knowledge transfer and onboarding for new program members
• Drive prioritization and execution of cross-functional program initiatives
• Oversee tracking and management of all program documentation and artifacts
• Coordinate and monitor progression and successful delivery of critical program milestones
• Lead thorough program retrospectives upon closure and following critical milestones to capture lessons learned and drive continuous improvement
• Actively engage with Portfolio Leaders to solicit and provide constructive feedback on Program Management tools, standards, and processes
• Provide support to Portfolio Managers in the efficient intake and prioritization of new work
• Contribute to Program Increment (PI) Planning (for SAFe-driven engagements) and other strategic work planning initiatives, synthesizing outputs into comprehensive program materials in close collaboration with Engineering and Product roles
• Orchestrate and manage interdependencies between projects and programs within designated portfolios

Requirements

• Bachelor's degree in Business Administration and/or Information Technology, or equivalent experience
• 6+ years of experience in a Program or Project Management role
• Proficiency in enterprise-level software and collaboration platforms, including G-Suite, Smartsheets, or comparable systems
• Exceptional interpersonal skills with superior verbal and written communication abilities
• Demonstrated ability to synthesize business and technical requirements to develop robust project plans and estimates
• Proven ability to thrive in a dynamic, high-energy, collaborative team environment
• Adept at managing multiple priorities concurrently and performing effectively under pressure
• Extensive experience in business process optimization pertaining to enterprise software and internal operational workflows
• Experience using Salesforce technology
• PMP Certification or MSP Certification

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program