AI Agent Engineer developing and deploying enterprise - grade Voice and Chat AI agents at Observe.AI. Leading client engagements and optimizing AI solutions for customer experience.
About the role
- Consultant focusing on AI-related projects at a Brussels consulting firm. Working with banking and financial services clients on impactful digital solutions.
Responsibilities
- Translate the Product Roadmap into clear business requirements, user stories, and functional specs.
- Act as the bridge between business and AI/tech teams, ensuring alignment and smooth delivery.
- Document and optimize process flows, workflows, and functional specifications, identifying opportunities for automation and AI integration.
- Improve business processes by spotting inefficiencies and proposing AI-powered solutions (chatbots, digital assistants, intelligent agents).
- Work closely with stakeholders to align priorities, manage expectations, and track progress.
- Support testing, rollout, and adoption of new digital and AI-enabled solutions.
- Provide insights and reporting on performance, KPIs, and adoption metrics to guide decision-making.
- Demonstrate a proactive commitment to transition into a management or leadership role as the team and portfolio expand.
Requirements
- 4+ years of experience as a Business Analyst/Consultant
- Experience deploying and scaling AI solutions (chatbots, VAs, speech-to-text, digital assistants).
- Solid skills in requirements gathering, process mapping, and gap analysis.
- Excellent stakeholder management and communication skills.
- Fluency in English and French/Dutch.
Benefits
- A competitive salary and benefits package.
- Working on cutting-edge projects with leading banking clients, in a startup environment
- Exposure to a wide array of AI and data science technologies.
- Mentorship from Directors and Partners with backgrounds from renowned companies like Google, PayPal, Semetis, and Sia Partners.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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