Business Analyst at SAIF analyzing processes and leading projects to improve customer experience and efficiencies. Collaborating with stakeholders in a team-oriented IT environment.
Responsibilities
Lead and manage projects utilizing SAIF’s development methodology and project management best practices.
Analyze business processes and existing functionality.
Strategize and develop recommendations for business solutions that increase internal efficiencies and/or enhance customer experience.
Contribute to the development of the Information Services (IS) corporate project plan by representing project recommendations from stakeholders and acting as a liaison from the IS division.
Support leadership by providing technical advisement on evaluation of current processes.
Provide change management leadership for business systems improvement projects.
Negotiate revision of goals, objectives, and deadlines with project sponsors and functional partners when necessary.
Develop, deliver, and oversee training for internal and external project team members and stakeholders.
Provide ongoing technical support for the production environment.
Diagnose and provide resolution for production application questions and issues.
Understand, advocate, apply, and explain the SAIF brand.
Cultivate an awareness and understanding of the latest industry standards and trends in the areas of technology, project management, business analysis, and business process improvement.
Participate in negotiations with solution providers/vendors acting as technical advisor to ensure solutions meet business requirements.
Perform feasibility analysis of selected solutions prior to final selection.
Requirements
Five or more years of business analysis and project management experience.
A bachelor’s degree in business administration, communications, computer science, engineering, economics, or related field is preferred.
Other combinations of skills and experience may be considered.
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