Join Rockwell Automation's Global Managed Services Support team as Associate Software Engineer to provide technical assistance for MES projects in a hybrid work environment.
Responsibilities
Analyse and resolve customer issues, document solutions and best practices.
Collaborate with technical teams and customer service for support.
Participate in product improvements and respond promptly to technical assistance requests.
Contribute to support projects with 30% development tasks and rotational shifts for 24×7 support.
Follow a hybrid work model (3 days in office).
Participate in all phases of the software development life cycle: analysis, coding, testing, debugging, and deployment.
Code following specified standards, including pseudo code, comments, and unit testing.
Deliver well-tested, error-free code and respond promptly to bug reports.
Conduct system-wide tests, monitor performance, and provide technical support.
Develop modular solutions, configure/instal software components, and maintain ERP/SAP-MES integration with installation guides
Requirements
Must have a bachelor's degree in a technical field related to IT (e.g., BCA, BTech, or BE) with 1+ year experience.
Must have knowledge of FTPC (FactoryTalk Production Centre)
Must have technical knowledge software development, systems design, and deployment
Must have Java Programming skill with MSSQL and Oracle databases.
Very good command of English (spoken and written).
Find solutions to technical challenges, especially when standard procedures don't apply
Willingness to work the 2nd and 3rd shifts.
Willingness to work 100% from the office for the first 6 months (hybrid afterward)
Benefits
Comprehensive mindfulness programmes with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees
Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalised wellbeing programmes through our OnTrack programme
On-demand digital course library for professional developme and other local benefits!
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