Content & Operations Specialist managing bridal garment services for a growing laundry business in Madrid. Responsibilities include client management, social media content creation, and store operations support.
About the role
- AI Specialist responsible for enhancing RFP development with AI in a collaborative environment. Leveraging technology to optimize workflows and improve proposal quality at Ricoh.
Responsibilities
- Design, implement, and optimize AI and machine learning features within RFP development platforms (e.g., QorusDocs, RFPIO, or equivalent).
- Enhance automated response generation by training AI models on past RFPs, corporate messaging, and subject matter expertise.
- Collaborate with Proposal Managers, Sales, and SMEs to integrate AI-assisted workflows that improve efficiency and accuracy.
- Continuously evaluate AI tool performance, recommend improvements, and implement updates to align with evolving business needs.
- Curate, organize, and maintain the proposal content library to ensure accuracy, consistency, and compliance.
- Establish governance processes for content updates, version control, and expiration.
- Partner with SMEs to validate technical and functional content for readiness and usability.
- Develop taxonomies, metadata tagging, and search optimization to ensure rapid access to relevant content.
- Partner with Proposal Managers, Creative Writers, and ROI Analysts to align AI use cases with business objectives.
- Deliver training sessions and create best-practice guides to enable wider adoption of AI-enhanced RFP workflows.
- Act as a subject matter expert for AI in proposal development, staying up to date on emerging technologies.
Requirements
- Bachelor’s degree in Business, Computer Science, Communications, or related field (or equivalent experience).
- 3+ years of experience in proposal development, sales enablement, content management, or related role.
- Hands-on experience with RFP software platforms (QorusDocs, RFPIO, Loopio, or similar).
- Demonstrated knowledge of AI/ML applications, natural language processing (NLP), or generative AI in a business context.
- Strong project management, organization, and communication skills.
- Experience with prompt engineering and training AI systems to align outputs with corporate messaging (preferred).
- Familiarity with content governance frameworks and knowledge management best practices (preferred).
- Ability to analyze data and generate insights on response quality, efficiency, and win-rate improvements (preferred).
Benefits
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
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