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About the role
- People Ops Specialist contributing to improving employee engagement and workplace experience at Reward Gateway. Managing the lifecycle of employee processes including onboarding and documentation.
Responsibilities
- Manage processes encompassing the employee lifecycle - onboarding, role changes and promotions, offboarding, and others
- Support with people documentation - contracts, offer letters, and other
- Handling day-to-day inquiries and answering a range of people-related questions from employees and Managers
- Administration of all levels of benefit offering (introduction, enrolment/application set-up, data reporting) across the group
- Support with people systems management, producing data and reporting using different systems
- Support with all technical aspects of people processes including administration and maintenance of internal and external systems that host employee benefits
- Maintain and update employee records in the HRIS and ensure records are always up to date
- Manage the administration of employees' leave requests; holidays, sickness, unpaid, parental, and volunteering
- Participate in HR projects aimed at improving processes and employee experience
- Partner with and support Managers and Leaders to implement people programmes and projects
- Partner with the wider People team to implement our people strategy and strategic objectives (rg.co/peoplestrategy), and linked to that People Ops Strategy
- Flexible but regular attendance in the office will enable you to collaborate with the team and get to know other teams and understand their ways of working
Requirements
- Internal candidates: 2+ years of experience working with RG and a good understanding of internal structures and processes will be considered an advantage
- External candidates: 1+ years of experience in people administration role will be considered an advantage
- Excellent verbal and written skills in both Bulgarian and English languages
- Previous experience in HR administration or a similar role would be considered an advantage
- A keen eye for detail and good analytical skills
- Ability to meet deadlines and manage competing priorities
- Well-organised and self-disciplined
- Able to maintain confidentiality of employee information
- Proficient computer user (Excel, Pivot, Google Sheets, Docs, etc) and confident in testing and implementing new tools and systems to optimise processes and improve the employee experience
- Able to work as part of a team and build long-term relationships with stakeholders
- Confident in working with stakeholders at all levels
Benefits
- Video Call interview with a Talent Acquisition Partner
- At-home assessment
- Virtual Interview with the Senior People Lead - Bulgaria & Global People Operations and a member of the Senior Management Team in Bulgaria
- Perks and benefits at Reward Gateway
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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