Supply Chain Specialist managing procurement processes for materials and services at HII's Newport News Shipbuilding. Evaluating bids, negotiating with suppliers, and ensuring order completion.
About the role
- Client Logistics Coordinator providing customer service and operational support in logistics. Overseeing customer accounts and learning about transportation systems in a hybrid work environment.
Responsibilities
- Learn and understand the transportation & logistics industry along with the factors that impact the market, our carriers and our customers
- Learn and understand our transportation management system(s) and processes that support our customers
- Provide exceptional customer service to Redwoods customers in every interaction
- Oversee day-to-day operations for key customer accounts, including data entry, load planning, shipment tracking, and issue management
- Manage existing carrier and customer relationships for respective customers, working in collaboration with Account Management and Freight Audit & Pay teams
- Investigate, provide solutions and resolve customer problems such as order delays, missed pickups, missed deliveries, and damaged freight
- Proactively communicate relevant updates to customers and/or internal teams as needed
- Answer all phone calls in a timely manner
- Learn and understand system tricks and shortcuts to minimize administrative work
Requirements
- High School diploma required
- Minimum 1 year with customer service experience
- BA/BS degree preferred
- Proven track record of successful problem-solving and critical thinking
- Basic understanding of creating and maintaining reporting, including using Microsoft Office products (Outlook, Excel, Word, and Power Point)
- Excellent attention to detail and ability to multi-task and prioritize
- Demonstrated effectiveness in both written and verbal communication skills
- Strong customer service background and ability to quickly build rapport with customers
- Demonstrates timely and efficient follow through on deliverables
- Enjoy working in a team environment
- Ability to think critically and solve problems
- Ability to remain calm under pressure and handle a fast-paced environment
- Effective written and verbal communication skills
- Simultaneous management of multiple tasks
- Ability to manage time effectively
- Thrive in a team environment, collaborating and helping others
Benefits
- Access to experts and resources for your Learning & Development journey
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Paid time off, floating holidays, time off to volunteer and rollover
- Paid parental leave
- Medical, dental, vision and 401k plans (with match)
- Flexible spending account, mass transit and dependent care plans available
- Health savings account, with a annual company contribution for plan participants
- Short-term and long-term disability; life insurance policies subsidized by company
- Additional benefits including pet insurance, accident care, access to legal advice and more
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Supply Chain Specialist responsible for purchasing complex materials at Newport News Shipbuilding. Evaluating bids, negotiating with suppliers, and leading lower level employees for effective procurement processes.
Sample Manager overseeing daily operations of furniture sample storage. Managing flow of samples into and out of the Navy Yard headquarters.
Manage sea freight logistics ensuring timely arrival into Aritzia's Distribution Network. Collaborate with international service providers and handle logistics operations efficiently.
Head of Operations responsible for overseeing the supply chain and order - to - cash processes in France for a leading electronics distribution company.
Senior Supply Planner managing end - to - end supply chain including demand, production, and inventory at Knauf Egypt. Collaborating with teams to optimize planning and ensure material availability in Cairo Office.
Customer Supply Planner serving as the voice of the customer to ensure efficient product delivery. Collaborating with stakeholders to maintain product availability and enhance operational efficiency.
Senior Supply Chain Manager leading Planning, Inventory, and Logistics at IFF. Collaborating with Operations, Quality, Procurement, and Commercial to drive SIOP execution and service.
Principal Supply Chain Planning Specialist at Northrop Grumman guiding supply chain strategies to enhance operational efficiency. Collaborating with cross - functional teams on missions critical to national and global security.
Supply Chain Sustainability Architect for Boeing addressing compliance obligations and business needs. Involves technical support, collaboration, and stakeholder engagement across global teams.