Client Operations Specialist executing account operations for independent restaurants. Ensuring accuracy, timeliness, and compliance in a hybrid role in Mexico City.
About the role
- Jovem Aprendiz at Lojacorr managing B2B customer support operations. Responsibilities include resolving customer demands and supporting operational goals.
Responsibilities
- Attend to B2B customers and resolve their requests with empathy, speed and a strong customer focus;
- Log service requests and record protocols based on the customer’s inquiry;
- Make the necessary adjustments in the system according to the customer’s request;
- Monitor the area’s results and work with the team to achieve department goals.
Requirements
- Excellent written and spoken Portuguese;
- Comfortable interpreting, reading and composing texts;
- Good typing skills required;
- Basic skills with Google Workspace;
- Assertive communication;
- Be between 14 and 24 years old;
- Reside in Curitiba or the Metropolitan Region;
- Availability to attend a weekly in-person course in São José dos Pinhais (once a week);
- Working hours: 13:30 to 17:30 (Monday to Friday);
- And most importantly: a strong desire to learn and grow with the team!
Benefits
- Home office allowance to help with everyday expenses.
- Meal allowance loaded on a Flash Benefícios card.
- Dental plan provided by Bradesco.
- Ergonomics allowance in the first month to help improve your personal workstation.
- Life insurance through MetLife.
- Day off on your birthday so you can celebrate as you wish.
- Access to Treinacorr (corporate university) to develop your skills.
- Psychological support provided by the Em Si Psicologia team.
- Partial coverage of your gym membership through Gympass.
- Network of partner discounts at various institutions such as Gazeta do Povo, Descomplica, FGV, Open English and others.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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