Technical Product Manager managing ITSM ServiceNow platform strategies for DaVita. Advising on best practices and overseeing integrations with enterprise tools while guiding AI feature implementations.
About the role
- Technical Product Manager specializing in generative AI products and solutions within supply chain operations. Driving development of AI initiatives across inventory optimization, demand forecasting, and logistics.
Responsibilities
- Build and maintain strong relationships with business partners and the broader IT organization to deliver impactful AI solutions
- Conduct analysis and gather insights to identify and prioritize high-value use cases for AI-enabled tools
- Advise and consult stakeholders on build vs buy decisions, employing a strategic, data-driven approach to decision-making
- Collaborate with the team to define product goals, align with business priorities, and ensure product roadmaps reflect stakeholder needs
- Develop detailed product requirements documents (PRDs), write user stories, and create functional specifications to guide the development of AI-driven business solutions
- Oversee the creation of test plans, perform system integration testing, validate test results, and address any issues during testing phases
- Work closely with end users to optimize product adoption, provide training, and offer support for prompt engineering and tool usage
- Create, test, iterate, and publish production-ready prompts for supply chain and operations use cases, ensuring optimal performance and accuracy
- Mentor product specialists and business analysts, with potential to build and lead a team as the portfolio grows
Requirements
- Bachelor's degree in Computer Science, Information Systems, Business, Supply Chain or a related field
- 7-10 years of relevant product management or related work experience required
- Demonstrated experience defining and executing on AI products in an enterprise or B2B/B2C product environment
- Strong leadership and collaboration skills within cross-functional teams
- Excellent verbal and written communication skills
- Strong problem-solving and analytical skills, with a passion for exploring the capabilities of AI in enterprise environments
- Enthusiasm for AI technology and its innovative application in enterprise settings, including a functional understanding of AI language models, APIs, and software tools.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
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Not specified
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