Hybrid Accessibility Training Delivery Manager

at Recite Me

• Job title: Accessibility Training Delivery Manager
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, Gateshead Newcastle, United Kingdom

About the role

• Accessibility Training Delivery Manager leading and facilitating accessibility training programs for clients at Recite Me. Focused on developing sustainable accessibility capability and understanding across organizations.

Responsibilities

• Own, plan, develop and execute our client centred accessibility training strategy, delivering both scalable, repeatable on-demand training and bespoke programmes for designers, developers, content authors, product owners, and leadership teams, with clear commercial focus.
• Work closely with the Customer Success team to coordinate, manage, and track client training programmes, including scheduling, attendance, completion, and follow-up activity. This will involve providing clear strategic reporting on the success of training programmes whilst identifying opportunities for further development.
• Support the development and maintenance of structured training pathways aligned to client maturity, onboarding stages, and Recite Me services.
• Innovate and utilise technology to deliver scalable and sustainable training, including the effective use of Learning Management Systems (LMS) and digital learning platforms.
• Contribute to the creation, refinement and most importantly the accessibility of training materials, ensuring content meets accessibility standards and reflects current best practice.
• Adapt training delivery methods to support different learning preferences, accessibility needs, and organisational contexts.
• Use an insights driven approach to continuously improve content quality by using key metrics gathered across multiple touch points to identify what’s working and what’s not.
• Collaborate with accessibility specialists and consultants to ensure training aligns with real-world accessibility barriers, audit findings, and remediation guidance.
• Stay up to date with developments in accessibility standards, assistive technology, and inclusive learning practices, feeding insights back into training design.
• Work with our Recite Me Partnership network to source and manage external training providers for specialist programmes.

Requirements

• IAAP certification (e.g. CPACC, WAS, or equivalent) desirable but not essential.
• Practical experience applying digital accessibility standards in real-world contexts.
• Strong understanding of WCAG and the ability to explain requirements clearly in plain language.
• Confident in public speaking engagements and facilitating group sessions in a client facing setting.
• Confident using assistive technologies to demonstrate accessibility barriers and solutions.
• Experience delivering training, workshops, or structured learning sessions (virtual and/or in person).
• Ability to translate accessibility findings into practical, role-specific guidance.
• Working knowledge of HTML and common accessibility-related issues.
• Familiarity with accessibility considerations for documents, including Word, PowerPoint, and PDFs.
• Experience supporting and enabling teams to improve accessibility practice over time, underpinned by market-driven insight into commercial accessibility training, identifying, curating high-impact courses that drive engagement, and owning the scoping, creation, and management of training content and materials.

Benefits

• Up to 2 days working from home per week (if office based)
• 25 days holiday plus Bank Holidays
• 10 days ‘workcation’ – a short working day from anywhere in the world
• Free onsite parking (for office-based employees)
• Health Plan + Death in Service
• Company pension scheme
• Regular team events and Recite Me Relax Days
• Electric Vehicle Scheme
• Onsite physio, healthy snacks, and drinks (office-based)