Business Development Representative for MatissEquipment in Quebec. Engaging B2B clients to drive automation and robotic solutions in various industries.
About the role
- Sales Process Analyst improving efficiency and standardizing processes for Sales and Support teams. Collaborating with various departments to identify and implement process enhancements effectively.
Responsibilities
- Collaborate with subject matter experts (SMEs) to document current state processes, identify pain points, and propose efficiencies.
- Design and document final processes (new and existing) into clear, actionable Standard Operating Procedures (SOPs) for stakeholder teams.
- Maintain an organized, up-to-date, and engaging “Process Library” that is easily accessible to users.
- Draft efficient and energizing communications to introduce new or enhanced processes, highlighting benefits and driving adoption.
- Work independently to analyze processes, identify gaps, and recommend solutions that improve efficiency and effectiveness.
- Influence and persuade stakeholders to embrace process improvements by connecting pain points to solutions and business impact.
- Partner across Sales, Support, Training, Product, and other teams to ensure process alignment and successful implementation.
- Create executive reporting and updates that highlight process work and the business impact.
- Using technology, reporting tools, and AI to continuously monitor and refine processes to ensure they remain relevant, efficient, and impactful.
Requirements
- At least 3 years of experience in process management, operations, or Sales Enablement.
- Proven ability to work independently, manage multiple priorities, and deliver high-quality results.
- Strong analytical skills with experience mapping, documenting, and improving processes.
- Exceptional written and verbal communication skills, including translating complex ideas into clear guidance.
- Experience influencing and persuading stakeholders to adopt new processes or tools.
- Familiarity with CRM systems, workflow tools, and documentation platforms.
Benefits
- medical, dental, vision, and basic life insurances
- 401k plan with 100% match for the first 4%
- 15 days of PTO each year
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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