Customer Service Representative providing exceptional service handling inquiries and payments for IAA. In this role, you'll support customers through various communication channels.
Responsibilities
Provide a variety of customer support services through the mail, telephone, and direct personal contact
Process orders and assignments and enter data into our internal computer systems
Reference pricing and delivery information
Respond to customer questions, inquiries, and requests
Set up new and maintain existing records
Perform word processing assignments, filing, and related clerical duties
Process paperwork in preparation for auction day, securing necessary approvals
Assist with other duties around the office to help out
Requirements
Ability to communicate comfortably with customers
A phenomenal teammate, willing to assist your peers
Digital literacy
Time management skills
Positive attitude
Ability to work independently
Strong interpersonal skills
Professional and clean appearance
We'd also love someone open to learning automobile titling as part of their development!
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