Analista de Pesquisa de Experiência (NPS) atuando na Centralidade do Usuário do Sicredi. Conduzindo feedbacks e insights para melhorar a experiência dos associados e cooperativas.
About the role
- Research Consultant managing quantitative market research projects for leading brands. Collaborating to deliver insights and training clients on agile research methodologies.
Responsibilities
- Conduct research projects from research concepts to giving recommendations.
- Guide clients through complex research needs through sophisticated online survey design.
- Surprise clients with bespoke and novel insights and approaches.
- Become a product expert and effectively respond to customer inquiries.
- Act as a trusted partner in ensuring software becomes essential to clients’ daily work.
- Train new customers on software and inspire independent usage.
- Collaborate with colleagues to foster long-term partnerships and feedback loops.
Requirements
- Business proficiency in German and English (at least C1 for both).
- Passionate about quantitative market research and new, agile software technologies.
- Degree in economics, social sciences or psychology with a focus on market research, marketing or statistics.
- 3+ years (5+ years for senior position) of experience in survey-based marketing research.
- Strong theoretical and practical knowledge of study and questionnaire design.
- Firm grasp of quantitative methods like A/B tests, MaxDiff, TURF, Conjoint.
- Exceptional project management skills and ability to thrive under pressure.
- Excellent consulting and communication skills with a winning presence.
- Proactive and very well-organized.
- Experience with EBI methodologies and the How Brands Grow System is nice to have.
Benefits
- Flexible work environment: With flexible PTO, flexible working hours and remote/hybrid opportunities.
- Opportunity to work abroad for up to 6 weeks per year.
- Ongoing learning with dedicated learning budget and company-wide workshops.
- Private Health Insurance & Pension plan options.
- Support of certified mental health first aiders.
- Quantiwell days which are global mental health days twice a year.
- Team bonding activities like offsites, summer and holiday parties.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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