Hybrid Legal Operations Lead

at QBE Insurance

• Job title: Legal Operations Lead
• Job type: Full Time
• Experience level: Senior
• Salary: $78,500 - $147,000 per year
• Degree requirement: High School Diploma
• Tech skills: PMP
• Location requirements: Hybrid, New York City, United States

About the role

• Legal Operations Lead at QBE managing workflows, optimizing legal spend, and enhancing systems across the department. This role demands detail-oriented, analytical skills for operational improvements in complex environments.

Responsibilities

• Reviewing a range of basic to moderately complex commercial agreements, including NDAs, T&Cs, engagement letters, and simple IT and supplier contracts.
• Assisting with major projects and coordinating actions.
• Attending internal and external meetings with the in-house legal team and stakeholders and taking minutes/notes of actions as appropriate.
• Handling general legal/non-legal queries (eg correct legal entity, signing of documents).
• Conducting legal research and providing insights to the legal team.
• Building an understanding of the business and establishing strong and effective relationships with department members and internal business clients.
• Providing a high level of administrative and matter/project support to team members, including research, drafting and preparation of legal advice.
• Identifying and evaluating legal risks and issues through document review and tracking relevant judicial, legislative and regulatory developments.
• Fulfilling regulatory requests by gathering, clarifying and organising complex information to draft and submit timely responses.
• Contributing to a positive work environment by demonstrating cultural expectations and influencing others to value performance and diversity.

Requirements

• Some relevant work experience
• Minimum 7 years experience in legal operations in the insurance or financial services sector
• Certification in legal operations (CLOC, ACC Legal Ops) or project management (PMP).
• Secondary school certification.
• Paralegal certificate from an accredited program.
• Preferred: Bachelor’s degree.
• Certification in legal operations (CLOC, ACC Legal Ops) or project management (PMP).

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community