Cybersecurity Shift Lead at PwC focusing on overseeing cybersecurity operations for clients. Leading teams and ensuring operational excellence during shifts across cybersecurity towers.
Responsibilities
Ensure end-to-end operational continuity during assigned shift.
Serve as primary escalation point for L1/L2 analysts and manage P1/P2 incidents.
Lead end-to-end cybersecurity operations during shift.
Monitor queues, alerts, and dashboards across SOC, IAM, VM, and SecOps to ensure SLA compliance.
Ensure continuous health and effectiveness of security tools and platforms.
Enforce SOPs and compliance standards, coach and mentor analysts, maintain high-quality shift reporting.
Requirements
6–8 years of experience in cybersecurity operations (SOC, IAM, VM, SecOps)
Strong hands-on experience with SIEM, EDR, ITSM, IAM, VM tools, or firewall/cloud Security tools like Web, Email, DLP, Proofpoint monitoring.
Solid understanding of incident handling, vulnerability lifecycle, access governance, and security monitoring.
Ability to lead teams in a 24/7 environment, manage pressure, and make rapid decisions.
Strong communication, coordination, and documentation skills.
Experience with scripting (Python, PowerShell, Bash) preferred.
Knowledge of cloud platforms (Azure/AWS/GCP) preferred.
Understanding of MITRE ATT&CK, vulnerability scoring, threat intelligence preferred.
Security certifications such as Security+, CEH, CISM & other relevant skill certifications preferred.
Experience in a managed security services or large enterprise setting preferred.
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