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About the role
- Development Manager leading two teams building AI products at Puzzel. Responsible for software engineers' development and collaboration with Product Managers and Tech Leads.
Responsibilities
- In this role as a Development Manager at Puzzel, you’ll lead two teams (supported by Tech Leads).
- One team located in Aarhus and the other in Copenhagen.
- These are the teams building our core AI products including Virtual Agents, Conversational Intelligence, and Co-Pilot, and working closely with the Puzzel AI Hub.
- Your north star will be to ensure great outcomes for both people and product.
- You will be reporting directly to our VP of Engineering and part of a strong and experienced group of development managers across all of Puzzel.
- Key responsibilities: Lead, coach, and develop software engineers through 1:1s, feedback, and career development.
- Act as the primary point of contact for the team, representing their interests to other departments.
- Ensure predictable and sustainable delivery in close collaboration with Product Managers and Tech Leads.
- Create a healthy team environment with strong collaboration, trust, and continuous improvement.
- Own team execution, capacity planning, and delivery follow-up.
- Take overall responsibility for service security, availability, and integrity within the team.
- Ensure incidents and escalations are handled according to policy and best practices.
- Act as a key stakeholder interface, communicating progress, risks, and priorities.
Requirements
- Experience managing software development teams in a product organization and working closely with Product Managers and Tech Leads
- Strong people leadership skills, with a proven ability to coach, motivate, and develop your team members.
- Technical background and experience building data-driven SaaS solutions
- Relevant degree within IT/ Computer Science or related field.
- Solid understanding of modern software development practices and delivery models
- Demonstrable experience of utilising generative-AI technology to enhance your day-to-day practices.
- Ability to communicate clearly and confidently in English
Benefits
- Competitive salary based on Mercer salary benchmarking data
- Flexible, hybrid approach to working; split your time between the office and home
- You get to be part of a fun, driven and supportive team
- Gift on your birthday
- Annual Summer and Christmas parties
- Excellent development opportunities and a great company culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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